Help & Answers

Frequently Asked Questions

Everything you need to know about shopping and selling on Furnishmall.

Frequently Asked Questions

Everything you need to know about shopping and selling on Furnish Mall.

Contact Support

Furnish Mall is an online marketplace connecting Nigerian property owners, developers, contractors, and homeowners with verified sellers of building materials, fittings, and home furnishings.

Furnish Mall doesn't sell products directly. We connect you with verified manufacturers, suppliers, and artisans, and facilitate secure payment and delivery.

All sellers go through a verification process before they can list products or services on the platform. Buyers can also leave reviews after purchase.

Payments are processed securely through Paystack, with funds held safely until your order is confirmed as delivered.

Yes. Under Consulting, Planning & Artisan Services, you can book architects, interior designers, project managers, or skilled tradesmen like plumbers, electricians, and painters directly through Furnish Mall.

We currently operate in Lagos, with plans to expand to Abuja, Port Harcourt, and other major cities. Delivery availability depends on the seller's location and logistics partners.

Click "Become a Seller," complete the verification process, and list your products or services. New sellers enjoy zero commission for their first 90 days.

Contact our customer support team via live chat, WhatsApp, or email. All transactions are covered by our buyer protection policy.

Still Need Help?

Our support team is here for you — reach out and we'll get back to you within 24 hours.